Returns & Exchanges
At Mars By GHC, we want you to feel confident in your style, which is why we offer a seamless 30-day return and exchange policy for all unworn apparel. If your purchase doesn't fit perfectly or meet your expectations, we are here to make it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Ship It Back
Download and print your prepaid shipping label from our portal, then drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your new exchange size within 5-7 business days.